Privacy Policy
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and date of birth
- Government-issued identification documents (for KYC compliance)
- Financial information such as income, net worth, and investment objectives
- Bank account and payment details
- Communications you send us
We also collect information automatically, such as IP address, browser type, device information, and usage logs.
2. How We Use Your Information
- To provide and improve our investment advisory services
- To verify your identity and comply with KYC/AML regulations
- To communicate account updates, statements, and service information
- To comply with legal and regulatory obligations
- To detect and prevent fraud and unauthorized activity
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Custodian and clearing partners as necessary to execute services
- Regulatory bodies such as the SEC and FINRA as required by law
- Service providers under strict confidentiality agreements
- Law enforcement when legally compelled
4. Data Security
We implement industry-standard security measures including 256-bit AES encryption, firewalls, intrusion detection systems, and regular security audits. Sensitive financial data is stored in segregated, encrypted environments.
5. Data Retention
We retain your data for as long as your account is active and for up to 7 years after closure, as required by applicable securities regulations.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact privacy@vertextradehub.com.
7. Cookies
We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can control cookie preferences in your browser settings.
8. Contact Us
For privacy inquiries: privacy@vertextradehub.com